MaxVital Return Policy
At MaxVital, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free return policy to ensure your peace of mind.
- To initiate a refund or exchange, contact us by email (client-services@max-vital.com) or phone (+1-844-759-9976). You will be given details for refund and return shipping.
- We cannot process or refund packages marked “Return to Sender.” Refunds will be issued to the same credit card or method of payment that was charged when ordering the product.
- Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Send returns to the address provided: MaxVital, 455 NE 5th Ave, Suite D-423, Delray Beach Fl 33483
We are not responsible for lost or stolen items. We recommend sending all returned items using some type of delivery confirmation system to ensure proper delivery.
To complete your return, we require a receipt or proof of purchase.
30-Day Money-Back Guarantee
We stand behind the quality of our products. If for any reason you are not satisfied with your purchase, you may return it within 30 days from the date of purchase for a full refund. Please note that the product must be unused, in its original packaging, and in resalable condition to be eligible for a refund.
Easy Returns Process
To initiate a return, simply contact our customer service team with your order details. We will provide you with a return authorization and instructions on how to return the product. Once we receive the returned item, we will process your refund promptly.
Exclusions
Please note that certain products may not be eligible for return due to hygiene or safety reasons. Additionally, shipping charges are non-refundable, and the customer is responsible for return shipping costs unless the return is due to a defect or error on our part.
Damaged or Defective Items
In the rare event that your product arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund, depending on your preference, and cover any return shipping costs associated with the damaged or defective item.
Contact Us
If you have any questions or concerns about our return policy, please don’t hesitate to contact our customer service team at client-services@max-vital.com. We are here to assist you and ensure that your experience with MaxVital is nothing short of exceptional.
Thank you for choosing MaxVital for your health and wellness needs.
